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LOGISPOT Personal (Location) Information Processing Policy

[Current] Effective as of November 18, 2022

Due to the revision of the Act on the Protection and Use of Location Information (April 20, 2022), the Terms of Use have been changed.

Article 1 (Purpose)

These terms and conditions (hereinafter referred to as the “Terms”) are intended to stipulate the rights, obligations, and responsibilities between LOGISPOT Co., Ltd. (hereinafter referred to as the “Company”) and the members (referring to those who agree to these Terms; hereinafter referred to as the “Member”) in the use of the location-based services (hereinafter referred to as the “Service”) provided by the Company.

Article 2 (Effect and Amendment of the Terms)

  1. These Terms shall take effect when the customer or personal location information subject who applies for the Service agrees to these Terms and completes the registration process prescribed by the Company to become a user of the Service.
  2. The Company shall post the contents of these Terms on the initial screen of the Service or provide notice in another manner to make it easily accessible to the Member. If the Member clicks the “Agree” button online, it shall be deemed that the Member has fully read, understood, and agreed to these Terms
  3. The Company may amend these Terms when deemed necessary. In such case, the Company shall specify the current Terms, the amended Terms, the effective date of the amended Terms, and the reasons for the amendment, and notify them for a reasonable period from 7 days prior to the effective date to a reasonable time thereafter. However, if the amendment is unfavorable to the Member, the Company shall notify such amendment at least 30 days prior to the effective date via the Service website or by electronic means (such as email or SMS).
  4. If the Company, in accordance with the preceding paragraph, clearly notifies the Member that if the Member does not express an intention to reject the amended Terms within seven (7) days after the effective date from the date of notice or announcement, it will be deemed as consent, and the Member does not express any objection, the amended Terms shall be deemed approved. If the Member does not agree to the amended Terms, the Member may terminate the service agreement.

Article 3 (Matters Not Specified in the Terms)

Matters not stipulated in these Terms shall be governed by the Act on the Protection and Use of Location Information (hereinafter referred to as the “Location Information Act”), the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the “Information and Communications Network Act”), the Personal Information Protection Act, and other relevant laws, or by the regulations of the service operation policy and rules established by the Company (hereinafter referred to as the “Detailed Guidelines”).

Article 4 (Subscription to the Service)

  1. The Company may refuse to approve the user’s subscription application in the following cases
    1. If the application is made falsely, such as not using a real name or using another person’s name
    2. If any registration information is omitted or falsely entered
    3. If the user fails to meet other requirements for application as determined by the Company

Article 5 (Termination of the Service)

If a Member wishes to terminate the use of the Service, the Member may apply for service termination through procedures set by the Company, and the Company shall promptly process such request in accordance with the provisions of the law.

Article 6 (Contents of the Service)

  1. In principle, the Service is available 24 hours a day, 365 days a year. However, the Service may be temporarily suspended due to operational or technical reasons, and may also be suspended during the period designated by the Company for operational purposes. In such cases, the Company shall notify users in advance or afterward.
  2. The Company provides infrastructure that enables service users (all practitioners in industries requiring freight vehicle arrangement such as logistics, manufacturing, and distribution) to arrange appropriate vehicles using the current location of cargo trucks. In addition, supplementary information of cargo truck drivers is provided to service users.

Article 7 (Service Usage Fees)

  1. The services provided by the Company are, in principle, either paid or free of charge. However, for specific paid services, the fees stated for such services must be paid to use them.
  2. The Company may charge fees for paid services either through methods determined by electronic payment providers contracted with the Company, or by including them in an invoice specified by the Company.
  3. Cancellations and refunds of payments made for paid services shall comply with the Company’s payment terms and related laws.
  4. Requests for refunds due to identity theft or fraudulent transactions or requests for personal information of the payer may be rejected unless otherwise required by law.
  5. Data communication charges incurred from using wireless services are not included and shall be governed by the policies of each mobile carrier with which the Member is subscribed.
  6. Charges incurred from uploading content via MMS shall also be subject to the policies of each mobile carrier with which the Member is subscribed.

Article 8 (Restriction and Suspension of Service Use)

  1. The Company may restrict or suspend a Member’s use of the Service in any of the following cases
    1. Where the Member intentionally or with gross negligence interferes with the operation of the Company’s Service
    2. Where unavoidable due to inspection, repair, or construction of service facilities
    3. Where telecommunications services are suspended by a telecommunications service provider as prescribed in the Telecommunications Business Act
    4. Where there is a disruption in Service use due to a national emergency, failure of service facilities, or congestion in Service use
    5. Where the Company deems it inappropriate to continue providing the Service due to other significant reasons
  2. When the Company restricts or suspends use of the Service pursuant to the above, it shall notify the Member of the reason and duration of such restriction or suspension.

Article 9 (Notice of Changes to Service Content, etc.)

  1. If the Company changes or terminates the contents of the Service, it may notify the Member of such changes or termination via email to the registered email address.
  2. In the case of notification to an unspecified number of users, the Company may notify Members through the Service homepage or other announcement pages. However, matters that significantly affect the Member’s individual transactions shall be posted on the Service homepage for a considerable period or individually notified by electronic means (email, SMS, etc.).

Article 10 (Use or Provision of Personal Location Information)

  1. If the Company intends to provide the Service using personal location information, it must specify this in advance in the Terms and obtain consent from the subject of the personal location information.
  2. The rights of the Member and legal representative, and the means of exercising such rights, shall be governed by the address of the user at the time of filing a lawsuit. If there is no address, the jurisdiction shall lie with the district court having jurisdiction over the place of residence. If the address or residence of the user is unclear at the time of filing, or if the user resides overseas, the case shall be brought before the competent court pursuant to the Civil Procedure Act.
  3. The Company shall automatically record and retain data verifying the use and provision of location information to settle charges and handle customer complaints involving other service providers or users. Such data shall be retained for one month.
  4. The Company shall not provide personal location information to a third party without the consent of the subject of the personal location information. If the Company provides services that involve provision to third parties, it shall notify the subject in advance of the recipient and the purpose of provision and obtain their consent. However, the following cases are exceptions
    1. Where required by law or by investigative agencies in accordance with procedures and methods prescribed by law for investigative purposes
  5. When the Company provides personal location information to a third party designated by the Member, it shall immediately notify the Member of the recipient, time of provision, and purpose of provision through the communication device from which the personal location information was collected. However, in the following cases, the Company may notify the Member via a communication device or email address specified in advance
    1. When the communication device from which personal location information was collected does not support reception of text, voice, or video
    2. When the Member has requested in advance that notifications be made by means such as online postings

Article 11 (Purpose and Retention Period of Personal Location Information)

  1. The Company retains and uses personal location information only for the minimum period necessary to provide location-based services.
  2. In most location-based services, the Company uses personal location information on a one-time or temporary basis and destroys it without delay after use.

Article 12 (Personal Location Information Processing Policy)

  1. Retention and Use Period of Personal Location InformationThe Company, when using the customer’s personal location information, utilizes such information within the scope of the purpose consented to by the customer pursuant to Article 23 of the Act on the Protection and Use of Location Information and for handling customer complaints. Other than the data required to be recorded and preserved as proof of use or provision of location information under Article 16(2) of the same Act, the Company shall destroy the personal location information without delay upon achieving the purpose of collection, use, or provision.
  2. Retention of Records of Use or Provision of Personal Location Information
    1. In accordance with Article 16(2) of the Act on the Protection and Use of Location Information, the Company automatically records proof of use or provision of location information in the location information system and retains such records for one month from the date of recording to handle customer complaints.
    2. Pursuant to Article 24(4) of the same Act, if the customer withdraws all or part of their consent, the Company shall destroy without delay the collected personal location information and proof of use or provision of location information (limited to the withdrawn portion in case of partial withdrawal). However, where preservation is necessary under the National Tax Basic Act, Corporate Tax Act, Value-Added Tax Act, or other relevant laws, the information shall be preserved accordingly.
  3. Procedure and Method of Destruction of Personal Location InformationWhen the purpose of use of personal location information is fulfilled or the retention period has expired, the Company shall destroy such information in accordance with Article 6 of its personal information processing policy.

Article 13 (Rights of Personal Location Information Subjects)

  1. The Member may, at any time, withdraw all or part of their consent to the provision of location-based services or third-party provision of personal location information to the Company. In such case, the Company shall destroy the collected personal location information and the records of use or provision.
  2. The Member may, at any time, request a temporary suspension of the collection, use, or provision of personal location information. The Company cannot reject such request and must be equipped with the technical means to enable it.
  3. The Member may request access to or notification of the following materials from the Company, and may request correction of errors therein. The Company may not refuse such requests without just cause
    1. Records verifying the collection, use, and provision of their location information
    2. The reason and details for which their personal location information has been provided to a third party pursuant to the Location Information Act or other legal provisions
  4. The Member may exercise the rights under Paragraphs 1 to 3 through the procedures designated by the Company.

Article 14 (Provision of Personal Location Information to Third Parties and Notification to the Data Subject)

  1. The Company shall not provide location information to external parties without the prior consent of the data subject. However, personal location information may be provided in the following cases
    1. When the data subject gives direct consent
    2. When submission is required under relevant laws
    3. When an urgent risk to the life or safety of the user is identified and must be resolved
  2. The Company provides personal location information to stakeholders involved in transportation (such as forwarders, shippers, loading/unloading personnel) for purposes such as checking the distance between the dispatched vehicle and the destination, and tracking the location/route of cargo or vehicles related to transportation contracts. The Company may also provide the consignor’s mobile phone location information to the carrier (driver) for confirming the pickup site.
  3. When the Company provides personal location information to a third party designated by the data subject, it shall notify the user each time via system or application through the communication device from which the information was collected, indicating the recipient, time of provision, and purpose. However, in the course of cargo transportation execution, if location information is provided to the counterparty, the Company may provide system-based access rights so that the user can check their own third-party provision history at any time, substituting for individual notification.
  4. Except where the data subject has consented or in the following cases, the Company shall not use or provide personal location information or proof of use/provision beyond the scope notified or stipulated in Article 12
    1. When required for calculating fees related to the provision of location-based services
    2. When the information is anonymized for statistical compilation, academic research, or market analysis

Article 15 (Rights of Legal Representatives)

  1. For Members under the age of 14, the Company must obtain consent from both the Member and the Member’s legal representative for the provision of location-based services using personal location information and for the provision of such information to third parties. In this case, the legal representative shall have all rights stipulated in Article 11.
  2. If the Company intends to use or provide personal location information or records verifying the use or provision of location information of children under the age of 14 beyond the scope specified or notified in the Terms of Use, it must obtain consent from both the child and their legal representative. However, the following cases are excluded
  3. If records verifying the use or provision of location information are necessary for fee settlement related to the provision of location information and location-based services
    1. If records verifying the use or provision of location information are necessary for fee settlement related to the provision of location information and location-based services
    2. If information is provided in a form that cannot identify any individual for the purpose of compiling statistics, academic research, or market research

Article 16 (Rights of Guardians of Children Under Age 8, etc.)

  1. If the guardian of a person falling under any of the following (hereinafter referred to as “Children Under Age 8, etc.”) consents to the use or provision of personal location information for the protection of their life or physical safety, such consent shall be regarded as the consent of the person:
    1. Children under the age of 8
    2. Persons under adult guardianship
    3. Persons with mental disabilities as defined in subparagraph 2 of Article 2(2) of the Act on Welfare of Persons with Disabilities and classified as persons with severe disabilities under subparagraph 2 of Article 2 of the Act on the Employment Promotion and Vocational Rehabilitation of Persons with Disabilities (limited to those registered as disabled under Article 32 of the Act on Welfare of Persons with Disabilities)
  2. The guardians under Paragraph 1 shall be those who actually protect the individuals and correspond to any of the following
    1. The legal representative of a child under age 8 or the guardian under Article 3 of the Act on the Guardianship of Minors in Protective Facilities
    2. The legal representative of a person under adult guardianship
    3. The legal representative of a person specified in Paragraph 1 Subparagraph 3, or the head of a residential facility for persons with disabilities as prescribed in Article 58(1) Subparagraph 1 of the Act on Welfare of Persons with Disabilities (limited to facilities established and operated by the State or local governments), or the head of a community rehabilitation center or psychiatric care facility under the Mental Health Act
  3. A guardian who wishes to consent to the use or provision of personal location information for the protection of life or physical safety of a Child Under Age 8, etc., shall submit a written consent form along with documentation proving guardianship to the Company.
  4. A guardian who consents to the use or provision of personal location information of a Child Under Age 8, etc., shall have all rights of the personal location information subject

Article 17 (Company Name, Address, and Contact Information)

  1. The name, address, and contact information of the Company are as follows:
    1. Company name : LOGISPOT Co., Ltd.
    2. Co-CEOs : Jaeyong Park, Jungyu Park
    3. Address : 5th to 10th Floor, Yeoksam Smart Tower, 3-6, Teheran-ro 33-gil, Gangnam-gu, Seoul
    4. Representative phone number : 02-6022-6488

Article 18 (Prohibition of Assignment)

The right of a Member to receive services may not be transferred, donated, or used as collateral for any purpose.

Article 19 (Damages)

  1. If the Company causes damages to a Member by violating Articles 15 through 26 of the Location Information Act, the Member may claim compensation. In such case, unless the Company proves that there was neither intent nor negligence, it shall not be exempt from liability.
  2. If a Member causes damages to the Company by violating these Terms, the Company may claim compensation from the Member. In such case, unless the Member proves that there was neither intent nor negligence, the Member shall not be exempt from liability.

Article 20 (Disclaimer)

  1. The Company shall not be liable for any damages incurred by a Member if the Service cannot be provided due to any of the following
    1. Natural disasters or other force majeure events
    2. Intentional interference by a third party who has entered into a service partnership agreement with the Company
    3. Service disruption due to reasons attributable to the Member
    4. Other cases not attributable to the intent or negligence of the Company, excluding Subparagraphs 1 through 3
  2. The Company makes no guarantees regarding the credibility or accuracy of information, materials, or facts posted on the Service and shall not be liable for any damages incurred by Members as a result.

Article 21 (Dispute Resolution and Others)

  1. In the event of a dispute between the Company and a Member related to the use of the Service, the Company shall sincerely consult with the Member to resolve the dispute.
  2. If the dispute is not resolved through consultation, the Company or the Member may apply for adjudication to the Korea Communications Commission under Article 28 of the Location Information Act or to the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.
  3. If the dispute is still unresolved, either party may file a lawsuit in the competent court under the Civil Procedure Act.

Article 22 (Location Information Manager Information)

The Company designates a person in a position capable of taking substantial responsibility for appropriately managing and protecting personal location information and smoothly handling user complaints as the location information manager. The location information manager is the head of the department that provides location-based services. The name and contact details are as follows
Name : Seungmin Chae
Representative phone number : 1800-8528 (toll call)

[Addendum]

Article 1 (Effective Date) These Terms shall be effective as of September 8, 2022.

Article 17 (Company’s Address and Contact Information) Due to the relocation of LOGISPOT’s headquarters, Article 17 of the Terms of Use has been revised as of April 1, 2024.

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