Chapter 1 – General Provisions

Article 1 – Purpose

The purpose of these Terms and Conditions is to stipulate the rights, obligations, and responsibilities of the Company, users, and among users in connection with the use of all services provided through the services operated by the Company (internet sites and mobile applications), as well as other necessary matters.

Article 2 – Effect and Amendment of the Terms and Conditions

1. These Terms and Conditions shall take effect from December 1, 2016, and the Company shall continuously post the contents of these Terms and Conditions on the service website.
2. The Company may amend these Terms and Conditions in the event of a change in business policy, change in service environment, amendment to relevant laws and regulations, or other necessary reasons. In the event the Company amends these Terms and Conditions, it shall specify the effective date and the reasons for the amendment and notify users via the service website for a period of seven (7) days prior to the effective date until the day before the effective date. However, in the case of amendments unfavorable to users, the Company shall provide prior notice with a grace period of at least thirty (30) days.
3. If the Company notifies or announces the amendment to the Terms and Conditions and the user does not express their intention within a maximum of thirty (30) days, the user shall be deemed to have expressed consent to the amended Terms and Conditions. If the user does not explicitly express a refusal within the notified period, the Company shall regard this as agreement to the amended Terms and Conditions.
4. In the event the user does not agree to the amended Terms and Conditions, the Company shall not apply the amended content to the user, and in such a case, the user may terminate the Terms and Conditions. However, if there are special circumstances where the previous Terms and Conditions cannot be applied, the Company may terminate the Terms and Conditions with the user who does not agree to the amended Terms and Conditions.

Article 3 – Interpretation of the Terms and Conditions

1. Matters not specified in these Terms and Conditions or the interpretation thereof shall be governed by separate operating policies, relevant laws and regulations, or customary practices.
2. Notwithstanding Paragraph 1, in the event of a legal dispute, the Company or the user may file for dispute resolution with a dispute mediation organization under the Framework Act on Consumers or request arbitration with an arbitration institution operated under other laws such as the Arbitration Act.

Article 4 – Definitions

1. LOGISPOT : Refers to a virtual business place established by the Company to provide the Service through computers and other information and communication equipment. It also refers to the business entity operating the internet site and mobile application.
2. User : Refers to a member or non-member who accesses LOGISPOT and receives the Service provided by the Company in accordance with these Terms and Conditions.
3. Member : Refers to a person who provides personal information to the Company, registers as a member, continuously receives information on the Service, and is able to continuously use the Service provided by the Company. The Company may classify members into different levels based on internal regulations to provide the Service smoothly. Members may receive differentiated services according to their purposes as consignors, freight brokers, carriers, forwarders, or other members.
4. Non-member : Refers to a person who uses the Service provided by the Company without registering as a member.
5. ID : Refers to the member’s mobile phone number designated by the Company and approved by the member for identification and service use.
6. Password : Refers to a combination of letters and numbers set by the member and approved by the Company to confirm the member’s identity and protect member information.
7. Service : Refers to LOGISPOT’s service that can be used by members regardless of the terminal used (including all kinds of wired or wireless devices such as PCs, TVs, and mobile devices).
8. Operator : Refers to a person designated by the Company to manage the overall operation of the Service and ensure smooth operation.

The meanings of terms not defined in the above paragraphs shall follow general commercial practices.

Article 5 – Provision and Modification of the Services

1. The services provided by the Company are as follows
   • 1) Consignor cargo registration service
   • 2) Transportation record inquiry service
   • 3) Matching service between consignor and carrier
   • 4) Consignor/carrier information inquiry service
   • 5) Transportation confirmation document viewing service
   • 6) Provision of various cargo transportation history statistics
2. In the event that the content of the Service provided by the Company is changed due to changes in technical specifications, the Company shall notify the user of the reason or post it in the notice section in a way that the user can recognize it.

Article 6 – Suspension of Services

1. The Company may temporarily suspend the provision of the Service if reasons such as maintenance, replacement, breakdown of computers or other information and communication equipment, or interruption of communication occur.
2. If the Company is unable to continue providing the Service due to reasons such as change of business item, discontinuation of business, or merger with another company, the Company shall notify the user or post a notice in a way that the user can recognize.

Article 7 – Notice to Members

1. The Company may notify members via email, SMS/MMS, push notifications, etc.
2. For notifications to an unspecified number of members, the Company may replace individual notifications by posting them in the notice section. However, for matters that have a significant impact on the member’s own transaction, individual notifications shall be the principle.

Chapter 2 – Information Protection and Use Agreement

Article 8 – Membership Registration and Change of Member Information

1. A user applies for membership by filling out the membership form prescribed by the Company and expressing their intention to agree to these Terms and Conditions.
2. The Company shall register as a member those users who apply under paragraph 1 unless they fall under any of the following subparagraphs:
   • 1) If the registered information is false, omitted, or contains errors
   • 2) If the applicant has previously lost membership qualifications (except when the Company deems necessary and approves re-registration)
   • 3) If a member whose membership was suspended voluntarily terminates and re-applies during the suspension period
   • 4) If the Company deems that registering as a member causes significant technical difficulties
   • 5) If the application is in violation of these Terms and Conditions, is unlawful or unjust, or is deemed necessary by the Company’s reasonable judgment
3. The membership agreement is deemed to be established when the Company’s approval reaches the member.
4. If there is any change in the information provided during the membership application, the member shall notify the Company of such change online, via email, or by other means.
5. The Company shall not be held responsible for any disadvantages arising from the member’s failure to notify the Company of such changes
6. Membership registration must be completed using the member’s true and genuine information. The Company may verify the information provided by the member. The member must cooperate with the Company’s verification measures, and failure to do so may result in the information being treated as fraudulent.

Article 9 – Termination of the Use Agreement

1. Termination by the Member
   • 1) A member may notify the Company of their intention to terminate at any time, and the Company shall accept this without delay unless there are special reasons. However, the member must complete, withdraw, or cancel all ongoing procedures before notifying the intention to terminate. Any disadvantages caused by such withdrawal or cancellation shall be borne by the member.
   • 2) The member shall bear responsibility for any disadvantages resulting from the expression of their own intention, and upon termination of the use agreement, the Company may revoke any additional benefits provided to the member.
   • 3) After voluntary termination by the member, re-use of the Service shall only be possible if the Company receives a re-use request and approves it.
   • 4) A member who terminates in accordance with this Article may re-register as a new member following the registration procedures and related provisions set forth in these Terms and Conditions. However, if the member terminates and re-registers for fraudulent purposes such as participating in a promotional event multiple times where duplicate participation is restricted, the Company may restrict re-registration for a certain period.
   • 5) After termination under this Article, re-registration shall not be possible, and any new registration shall be treated as a new application.
2. Termination by the Company
   • 1) The Company may terminate the use agreement if any of the following occurs or is confirmed
     ① Infringing the rights, reputation, credit, or other legitimate interests of another member, or engaging in acts that violate Korean laws or public morals
     ② Interfering with or attempting to interfere with the smooth operation of the Service
     ③ Subsequent discovery of grounds for refusal under Article 8(2)
     ④ Failure to comply with or violation of the operational policies set by the Company
     ⑤ Any other case where the Company reasonably determines that refusal of service provision is necessary
   • 2) If the Company terminates the agreement, it shall notify the member of the reason for termination via email, phone, or other means. The use agreement shall be deemed terminated at the time the Company’s intention reaches the member.
   • 3) Upon termination of the use agreement as set forth in this Article, the Company may revoke any additional benefits provided to the member. Any damages arising from the termination shall be borne by the terminated member, and the Company shall not be liable.
   • 4) If the use agreement is terminated under this Article, the Company may refuse approval of any re-use request by the member.

Chapter 3 – Use of Services

Article 10 – Information Services Provided by the Company

1. The consignor cargo registration service allows the Company to receive cargo and logistics service information from users and match it promptly and accurately with a carrier so that transportation can take place.
2. The transportation record inquiry service provides the consignor with all relevant information (cargo details, request history, carrier information) after assigning a carrier based on the dispatch request received from the user.
3. The matching service between consignor and carrier allows the Company to connect the consignor with a carrier based on the information received so that transportation can take place.
4. The consignor/carrier information inquiry service enables each party to view each other’s information upon a successful match to facilitate smooth start and completion of transportation.
5. The transportation confirmation document viewing service allows the carrier member to conveniently share the transportation confirmation received upon completion with the broker or consignor.
6. The cargo transportation history statistics service provides useful transportation-related statistics to all members who request cargo transportation through the Service, enabling efficient logistics processes.

The Company endeavors to provide accurate and reliable information within the internet site and mobile application of the LOGISPOT Service, but makes no warranty regarding such accuracy or reliability. The Company shall not be liable for any direct, consequential, punitive, or incidental damages caused by information errors. Although the Company is not obliged to modify the information, it may do so as necessary.

The Company may change the content of the services above based on changes in technical specifications or business policy. In such cases, the Company shall specify the changed service content and the date of provision and post the notice on the LOGISPOT website at least seven (7) days prior to the provision date. However, in cases of unavoidable circumstances that the Company could not reasonably predict, the notice period may be shortened, or notice may be provided after the change.

Article 11 – Services Regarding Information Registered by Users

1. The cargo and logistics service information registration service refers to the member registering their contact information (email and mobile phone number) and cargo or logistics service information (such as origin and destination) on the LOGISPOT internet site and mobile application for exposure to users.
2. The Company retains the authority to determine the display order and areas for the cargo and logistics information registered by the member. Additionally, the Company may expose such information to other internet sites besides LOGISPOT without prior notice.
3. If the registered information does not match actual facts, the Company will contact the member via the provided phone number or email to request corrections. The member shall be responsible if unreachable after two or more contact attempts.
4. If the member fails to correct the information within 24 hours despite the Company’s legitimate request under the preceding paragraph, the Company may suspend display of such information and restrict the member’s use of the Service.
5. If the registered cargo or logistics service information is deemed inappropriate based on social norms, customs, or the Company’s reasonable judgment, the Company may request its deletion or delete it on its own authority. The member’s use of the Service may be suspended or their account terminated. Legal responsibility for registering such information rests with the registrant.

Article 12 – Cargo Recommendations and Other Related Services

1. If the user (consignor or carrier) desires, the Company may recommend cargo or logistics services for their convenience.
2. Whether to use the recommended cargo transport order or logistics provider is entirely at the user’s discretion, and the Company shall not be responsible for any direct, consequential, punitive, or incidental damages resulting from such use.

Article 13 – Provision of Information and Advertisement Display

1. The Company may provide various information it deems necessary during the use of the Service via service notices, service screens, email, etc. However, except for transaction-related information or responses to customer inquiries as required by relevant laws, members may refuse to receive such information at any time.
2. The Company may display advertisements on the screens and homepage of the Service in connection with its operation.

Article 14 – Cargo Transport Request, Payment, and Refund

1. The user may request cargo transportation by inputting all necessary information through the Service.
2. The user must pay the cost corresponding to the requested content and may proceed using one of the payment methods provided by LOGISPOT (e.g., confirmation slip, cash on delivery).
3. If any problem occurs in delivery, the consignor user may request a refund from the carrier user who performed the cargo transport. The Company bears no responsibility for such issues.

Chapter 4 – Liability

Article 15 – Obligations of the Company

1. The Company shall not engage in any acts prohibited by law or contrary to public morals and shall make its best efforts to continuously and stably provide the Service to users in accordance with these Terms and Conditions.
2. The Company does not guarantee any transaction between users. The Company bears no responsibility for problems or losses arising from transactions between users, and such issues must be resolved directly between the parties involved.
3. In the event of an accident, for the purpose of facilitating amicable resolution between users, the Company may provide the victim with the perpetrator’s address or mobile phone number upon official request. Consignors and carriers are required to subscribe to cargo insurance.

Article 16 – Obligations Regarding Member’s ID and Password

1. Responsibility for managing ID and password lies with the member.
2. Members must not allow third parties to use their ID or password.
3. If a member becomes aware that their ID or password has been stolen or is being used by a third party, the member must immediately notify the Company and follow the Company’s instructions.

Article 17 – Obligations of Users

1. Users must not engage in the following acts. If such acts are confirmed, the Company may impose restrictions on the user’s use of the Service and may hold them civilly or criminally liable.
   • (1) Intentionally or negligently interfering with the Company’s operation of the Service
   • (2) Registering false information at the time of application or modification
   • (3) Stealing others’ information
   • (4) Registering false cargo information
   • (5) Transmitting or posting information (including computer programs) other than that designated by the Company
   • (6) Infringing the intellectual property rights such as copyrights of the Company or third parties
   • (7) Damaging the reputation of the Company or third parties or interfering with their business
   • (8) Posting obscene or violent messages, images, voices, or other information contrary to public order and morals on LOGISPOT
   • (9) Engaging in actions such as fraud or malicious posting that disrupt sound transaction practices
   • (10) Distributing content containing software viruses or other computer codes, files, or programs designed to destroy, disrupt, or interfere with the normal operation of computer software, hardware, or telecommunications equipment related to the LOGISPOT Service
   • (11) Accessing or using the Service or system in abnormal ways not prescribed by the Company
   • (12) Reverse engineering, decompiling, disassembling, copying, imitating, or modifying the Service through any processing
   • (13) Impersonating or falsely assuming the identity of Company employees or operators, registering the Service, or sending messages to users for such purposes
   • (14) Granting access to their account to a third party, or assigning, leasing, or providing as collateral any rights or obligations under these Terms and Conditions to a third party without prior consent of the Company. This includes using the Service for advertising third-party services or goods without the Company’s consent
   • (15) Any other act that the Company deems inappropriate for continuing service provision due to serious reasons
2. The Company has full authority to restrict or suspend the use of the Service based on the provisions above. It may delete the ID of specific members who violate policies and take all service restriction actions without notifying the user.
3. The Company may provide differentiated paid services between members at any time according to its policies. If a member uses the Service without payment, the Company may suspend or restrict the Service for that specific member.

Article 18 – Copyright Ownership and Use Restrictions

1. All trademarks, service marks, logos, and related intellectual property rights related to the design, text, script, graphics, transmission functions, etc., of the Service provided by the Company belong to the Company.
2. Providing the Service to users by the Company grants only the right to use the Service in the manner permitted by the Company for the purpose defined in these Terms and Conditions. Users do not own the Service or hold any copyrights related to it.
3. According to the usage conditions set by the Company, the Company grants users only the right to use the account and content, and users may not transfer, sell, provide as collateral, or otherwise dispose of this right to third parties.
4. If a user does not use the Service for a certain period of time, the Company may mark the account as dormant or delete it. The detailed standards are determined by the Company.

Article 19 – Limitation of Liability

1. The Company shall not be liable for damages in connection with information and services provided free of charge, unless such liability is mandatory under the Personal Information Protection Policy, relevant laws, or penalty/fine regulations.
2. The Company shall be exempt from liability if it cannot provide information or services due to force majeure, maintenance, replacement, inspection, construction of facilities, or other similar events.
3. The Company shall not be responsible for any disruption in the use of information or services caused by the user’s fault.
4. The Company shall not be responsible for the reliability or accuracy of information, materials, or facts posted by members.
5. The Company shall not be responsible for users’ failure to gain expected profits or any damages caused by the use of materials obtained through the Service.

Article 20 – Governing Law and Jurisdiction

1. All disputes arising between the Company and users shall be governed by the laws of the Republic of Korea, and the competent court under the Civil Procedure Act shall have jurisdiction.